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Refund Policy

Effective Date: April 2025

At ForexCity Signal, we are committed to providing high-quality Forex signals and digital tools to help traders succeed. However, due to the nature of our services, we do not offer refunds under any circumstances once access is granted.
 

Digital Product & Delivery Policy

All purchases made on our website or through our payment links are for non-tangible digital products. These include, but are not limited to:
 

  • VIP Signal Channel Access (via Telegram)

  • Signal Copying Services

  • PDF Strategy Guides

  • One-on-One Digital Consultations

  • Trading Indicator Files
     

Access is typically granted within minutes to a few hours after payment and form submission. Once access is granted, your order is considered fulfilled and final.
 

No Refunds After Access

  • You acknowledge and accept that no refunds will be issued after you receive access to any premium service.

  • This includes:

    • Access to Telegram groups or channels

    • Receipt of signals via email or automation

    • Downloads or access to paid content
       

Refunds are not applicable due to user dissatisfaction, performance of trades, missed entries, technical limitations, or signal results.
 

Accidental Purchases / Duplicate Payments

If you believe you’ve made a duplicate payment or an accidental charge, please contact us within 24 hours at: 📧 contact@forexcitysignal.com
 

We will investigate and, if appropriate, issue a refund only for unfulfilled duplicate payments — not for accessed services.
 

Chargeback & Dispute Policy

  • Filing a dispute or chargeback after accessing services will be considered fraud.

  • We retain access logs, form submissions, email/TG delivery records, and user activity.

  • Customers who file false disputes will be permanently blacklisted from all ForexCity Signal services.
     

By purchasing, you agree:

  • That you are buying a non-refundable digital product

  • That access equals delivery

  • That you will not be eligible for refunds once the service is delivered

  • That chargebacks without valid cause may result in legal action and blacklisting
     

💬 Need Help?

We’re here to support you. If you have any issues with your subscription or delivery, please contact our support team: 📧 contact@forexcitysignal.com
📧 Alternate: forexcitysignal@gmail.com
 

By purchasing from ForexCity Signal, you confirm that you have read, understood, and accepted this Refund Policy in full.

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