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Privacy Policy

Effective Date: April 2025

At ForexCity Signal, we are committed to protecting your privacy and handling your personal data with transparency, security, and care.
 

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase a subscription, or interact with our services.
 

1. Information We Collect

We may collect the following types of personal information:
 

  • Full Name

  • Email Address

  • Telegram Username or Phone Number

  • Payment information (via Stripe, we do not store card details)

  • Browser/device information (via cookies or analytics tools)

  • Purchase history and service preferences
     

2. How We Use Your Information
 

We use your information to:

  • Provide access to premium Telegram channels, signals, and services

  • Send payment confirmations, onboarding emails, and trade-related alerts

  • Respond to support inquiries or refund-related matters

  • Improve our services, content, and offers

  • Send marketing emails or offers (only if you’ve opted in)
     

3. Data Storage & Protection

  • All data is securely stored and encrypted where applicable.

  • We use reputable platforms (e.g. Wix, Stripe, Telegram, Google Workspace) to manage and store information.

  • We do not sell, rent, or share your data with third parties for commercial gain.
     

4. Payment Processing

All payments are processed securely through Stripe.
ForexCity Signal does not store your credit card or bank details.
Stripe handles all sensitive financial data on our behalf under their global security standards.

5. Email Communication & Marketing

By submitting your email on our website or subscribing to a product, you agree to receive:

  • Service-related messages (e.g., access links, updates, support)

  • Occasional promotional content (only if opted in)

You may unsubscribe at any time using the “Unsubscribe” link in our emails.
 

6. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent from marketing emails

  • File a complaint with your local data protection authority (EU/UK)

To make a request, email: contact@forexcitysignal.com
 

7. Cookies

Our website may use cookies to improve user experience, track visits, and enhance performance.

You can control cookies in your browser settings.
 

8. External Links

Our website or emails may contain links to third-party websites (e.g., brokers, Telegram, social media).
We are not responsible for the privacy practices of those websites.
 

9. Children’s Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect or store data from minors.
 

10. Changes to This Policy

We may update this Privacy Policy from time to time.
We will notify you by posting the updated version on our website.
Your continued use of our services constitutes agreement to the updated policy.
 

11. Contact Us

If you have questions or concerns about your data, please contact us:

📧 contact@forexcitysignal.com
📧 forexcitysignal@gmail.com
 

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

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